HR & Human Resources
Business Lesson 3
New Vocabulary
Clerical worker, a clerk
канцелярский работник, клерк
Covering/cover letter
сопроводительное письмо
степень / диплом
Fixed-term contract
срочный контракт
Floor manager
менеджер этажа
General manager (GM) or Managing Director
Генеральный менеджер (GM) или управляющий директор
New hire
найм новых людей
unlimited-term contract
бессрочный контракт
публикация, размещение
Sales manager
менеджер по продажам
vacant job
вакансия, вакантная должность
A top/
senior executive
старший руководитель
Temporary worker
временный сотрудник
ученик, начинающий
Expense report
отчет о расходах
Identification badge
идентификационный бейдж
стажировка, обучение
Chief administrative officer
главный администратор
Chief executive officer (CEO)
Главный исполнительный директор
Chief Financial Officer (CFO)
Финансовый директор
Chief operating officer
Главный операционный директор
Company day nursery
Дневные ясли предоставляемые компанией
Department head/
head of department/
department supervisor
начальник отдела
Employment contract
Договор подряда
Human resources director
Начальник отдела кадров
Job advertisement
Объявление о работе
Job center
Центр занятости
Job seeker
Managing director
Управляющий директор
Middle manager
Менеджер среднего звена
Promotion on seniority
Hire somebody/ recruit somebody
нанять кого-либо
работать временно
Social and medical benefits
Социальные и медицинские пособия
To lay somebody off/ to make somebody redundant
Уволить кого-либо
To dismiss
To sack/ fire somebody
To terminate a contract
Расторгнуть контракт
To give notice
To resign
Уйти в отставку
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The Most Important Parts of a Job Interview
Work Experience: Work experience is by far the most important part of any job interview in an English speaking country. It is true that education is also important, however, most employers are more impressed by extensive work experience than by university degrees. Employers want to know exactly what you did and how well you accomplished your tasks. This is the part of the interview during which you can make the best impression. It's important to give full, detailed answers. Be confident, and emphasize your accomplishments in past positions.

Qualifications: Qualifications include any education from high school through university, as well as any special training you may have had (such as computer courses). Make sure to mention your English studies. This is very important as English is not your first language and the employer may be concerned about this fact. Assure the employer that you are continuing to improve your English skills by any courses you may be taking, or by saying that you study a certain number of hours a week to improve your skills.

Talking about Responsibilities: Most importantly, you will need to demonstrate your qualifications and skills which are directly applicable to the job you are applying for. If past job skills were not exactly the same as what you will need on the new job, make sure to detail how they are similar to job skills you will need for the new position.
Common Interview Questions
First Impressions
Interviewer: How are you today?
You: I'm fine, thank you. And you?
Interviewer: Did you have any trouble finding us?
You: No, the office isn't too difficult to find.

Getting Down to Business
Once the pleasant beginnings have finished, it's time to begin the real interview. Here are a number of the most common questions that are asked during the interview. There are two examples of excellent replies given for each question. Following the examples, you will find a comment describing the type of question and important things to remember when answering that type of question.

Interviewer: Tell me about yourself.
Comment: This question is meant as an introduction. Do not focus too specifically on any one area. The above question will often be used to help the interviewer choose what he/she would like to ask next. While it is important to give an overall impression of who you are, make sure to concentrate on work-related experience. Work related experience should always be the central focus of any interview (work experience is more important than education in most English-speaking countries).

Interviewer: What type of position are you looking for?
Comment: You should be willing to take an entry-level position in an English speaking company as most of these companies expect non-nationals to begin with such a position. In the United States, most companies provide many opportunities for growth, so don't be afraid to start from the beginning!

Interviewer: Are you interested in a full-time or part-time position?
Comment: Make sure to leave open as many possibilities as possible. Say you are willing to take any job, once the job has been offered you can always refuse if the job does not appeal (not interest) to you.

Interviewer: Can you tell me about your responsibilities at your last job?
Comment: Notice the amount of detail necessary when you are talking about your experience. One of the most common mistakes made by foreigners when discussing their former employment is to speak too generally. The employer wants to know exactly what you did and how you did it; the more detail you can give the more the interviewer knows that you understand the type of work. Remember to vary your vocabulary when talking about your responsibilities. Also, do not begin every sentence with "I". Use the passive voice, or an introductory clause to help you add variety to your presentation

Interviewer: What is your greatest strength?
Comment: This is not the time to be modest! Be confident and always give examples. Examples show that you are not only repeating words you have learned, but actually do possess that strength.

Interviewer: What is your greatest weakness?
Comment: This is a difficult question. You need to mention a weakness that is actually a strength. Make sure that you always mention how you try to improve the weakness.

Interviewer: Why do you want to work for Smith and Sons?
Comment: Prepare yourself for this question by becoming informed about the company. The more detail you can give, the better you show the interviewer that you understand the company.

Interviewer: When can you begin?
Comment: Show your willingness to work!

The above questions represent some of the most basic questions asked on any job interview in English. Probably the most important aspect of interviewing in English is giving detail. As a speaker of English as a second language, you might be shy about saying complicated things. However, this is absolutely necessary as the employer is looking for an employee who knows his or her job. If you provide detail, the interviewer will know that you feel comfortable in that job. Don't worry about making mistakes in English. It is much better to make simple grammar mistakes and provide detailed information about your experience than to say grammatically perfect sentences without any real content.

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Answer the questions to the text
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Listen to a job interview
Answer the questions to the audio
You can compare your answers with answer key below
Answer the interview questions
For employees: Imagine, you apply to a company you dreamed about (Google, Apple, etc). Answer typical interview questions.
For entrepreneurs: Imagine, you have an interview with a perfect employee. Answer the typical questions as you would like to hear them.
Your homework is to write the summary of this topic, minimum 15 sentences, using new words and expressions
Write your own beautiful success story!
Translate the following sentences into English
the first set is mandatory
Compare your answers to the answer key
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